What happens if I forget my password?

Don’t worry – it happens all the time!!  Even to the webmaster!!!!

Go to the login page and look for the link “Lost your password?” at the bottom of the page.  Click that link.

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You will be asked to provide your user ID or email address, and prove you are a real person (not an automated process) by clicking the checkbox.  Then click the blue “Get New Password” button.

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The system will ask you to provide a strong password to replace the one you lost.  And in fact, it will generate one for you.  Make sure you copy down or save the password, otherwise you will need to do all this again!  Click the blue “Reset Password” button to make the change.

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You will be asked to check your email for a confirmation.  This makes sure that it really is you that asked for a new password.

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In your emails, you will find an email like the one below.  Click the hyperlink to confirm your new password.  If you ever get this sort of email but did not request a change, ignore this email.

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You will then be told that your password has been reset and asked to log in with the new password.

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